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Why Listening Is the Top Sales Skill

Why Listening Is the Top Sales Skill

Every great salesperson knows that listening is the most important of all sales skills. Most people think it’s the smooth talkers who make the best […]

HR Leaders Define the Characteristics of High-Potential Talent

HR Leaders Define the Characteristics of High-Potential Talent

What is the number one characteristic you look for when identifying high-potential talent? Eighty HR professionals answered this question during breakfast events in San Francisco […]

The Visionary Leader: Creating a Vision to Get Past the Fog

The Visionary Leader: Creating a Vision to Get Past the Fog

In a global environment that often seems chaotic, business leaders may easily feel like they are stuck in a fog. It takes courage to try […]

LATEST POSTS

Negative feedback

The Value of Negative Feedback—When It’s Done Well

In the recent article “Surprising Research Says Negative Feedback Is Effective (and We Might Even Prefer It),” author Joe Hirsch cites research by the leadership […]




Management trends

A Look Ahead at Management: It’s About to Get Harder

Over the last few decades, organizations have slowly transitioned from promoting employees based solely on technical ability to recognizing the critical importance of soft skills. […]




Digital transformation

3 Behaviors That Spark Innovation and Drive Digital Transformation

Most businesses want to deliver innovative solutions to customers, and many identify innovation as a strategic goal. In a recent PwC survey, over 60% of […]




Project management process

6 Project Management Practices That You Can Apply

When I teach classes on project management at AMA, covering everything from project requirements to lessons learned, there is one question I’m asked more often […]



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