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How “Shape Shifter” Employees Disrupt the Workplace

How “Shape Shifter” Employees Disrupt the Workplace

“Claire” seemed to be the perfect new hire. When corporate management visited your branch office during Claire’s first workweek, she surprised you and delighted the […]

Your Customer Promise Determines Your Leadership Approach

Your Customer Promise Determines Your Leadership Approach

A company’s leadership approach and organizational culture must be designed to deliver on its customer promise. Every kind of for-profit and nonprofit enterprise falls into […]

2 Mistakes to Avoid When Documenting Employee Discipline

2 Mistakes to Avoid When Documenting Employee Discipline

What are the two biggest mistakes that employers make when documenting employee discipline as part of a progressive disciplinary system? First, many employers give themselves […]

LATEST POSTS

Learning from Mark Zuckerberg

What Can We Learn From Zuck?

Watching Mark Zuckerberg, you’re left wondering—as you would be with all Time magazine Persons of the Year—how you could possibly emulate him. It would be […]




Resilience and agility

Resilience And Agility: Two Skills That Equip People To Respond To Change

Everybody knows about change, but no one knows what to do about it. Two attributes that can help managers and their teams meet the demands […]




Time management tips and techniques

Effective Time Management Tips And Techniques That Fit You For Work

By | 1 Comment

Time management skills top the list of soft skills in today’s job market. Why? Ask anyone how they are doing these days, and you’ll likely […]




Engage employees in change

How Best-Practice Organizations Engage Employees In Change

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Evergreen change management challenges, including the need to engage employees in change, continue to be top priorities for businesses in 2017, according to APQC’s annual […]



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